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Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card …
Starting at $25 monthly gateway
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What is Authorize.net?
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
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All-in-One Option
25 & 2.9% + $0.30
Cloud
monthly gateway/per transaction
Payment Gateway Only
$25
Cloud
monthly gateway
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Authorize.net?
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
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Authorize.net Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
The most common users of Authorize.net are from Small Businesses (1-50 employees).
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(72)
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card payments. With the majority of customers opting to pay by credit card, this payment processing platform has become essential in the industry. Users appreciate Authorize.Net for its features, security, and low overhead cost, making it a reliable and easy-to-work-with payment processor.
Reviewer feedback highlights the scalability of Authorize.Net, particularly when developing a payment portal cycle for a specific product. The platform's free add-on features, such as fraud prevention filters, a simple checkout system, and subscription/recurring billing options, are commended. Users find Authorize.Net to be user-friendly with intuitive navigation, organized payment information, and straightforward reporting capabilities to track online payments.
The versatility of Authorize.Net makes it highly recommended for accepting various types of payments including online, mobile, eCheck, and virtual point of sale transactions. Its easy integration process and wide range of payment facilities make it suitable for businesses across multiple interfaces like apps and websites. Consultants often recommend Authorize.Net to their clients for seamless payment processor integration.
With its emphasis on security, Authorize.Net helps prevent fraud and ensures proper processing of online payments even with address verification. The platform simplifies credit card transactions by providing an easy way to process payments online and sell gift cards. It serves both inside sales and eCommerce transactions while offering automated recurring billing, efficient checkout processes, customer information management, and a virtual point of sale terminal.
Authorize.Net proves useful beyond just payment processing; it provides a secure and reliable solution for monitoring projects, tracking business transactions, managing multiple expense and payment histories, as well as facilitating fund allocation across different accounts without transaction limits.
Furthermore, Authorize.Net acts as the primary payment gateway for eCommerce credit card transactions on platforms like Magento/Adobe Commerce. It is also employed by non-profit organizations seeking to process and store donations, including one-time and recurring contributions, as well as tuition payments for in-person classes.
For businesses running on WordPress websites, the easy installation of Authorize.Net using a plugin for e-commerce or online payment forms enables seamless credit card payment processing and data capture. Additionally, organizations like the Chamber benefit from using Authorize.Net in conjunction with their member portal and event management system, thanks to automated receipts and alerts for suspicious transactions.
Overall, users appreciate Authorize.Net for its versatile features that streamline billing, sales, advertising, and contractual obligations with termination details. Its reliability makes it a favored choice among businesses seeking to accept credit card payments with ease and efficiency. This payment processing platform is particularly valuable for businesses dealing with high-value items or sensitive products, as it ensures the secure handling of transactions.
Moreover, Authorize.Net offers seamless integration with various software and systems. Integration with Magento saves users from the complexities of integrating a payment gateway, while compatibility with specific software like Spoonfed enables easy processing of payments online. It even facilitates credit card transactions over the phone or through remittance envelopes, eliminating the need for cash payments.
Authorize.Net's benefits extend to a wide range of industries. For example, it has been utilized by educational institutions to enable fee payment with cards instead of cash. Additionally, organizations across different sectors rely on Authorize.Net for their billing needs, sales processes, advertising efforts, and setting up contractual obligations with termination details.
Notably, Authorize.Net has proven itself as a reliable solution for obtaining and delivering high-end electronics and other products that require special care and attention during transactions. The platform offers robust security measures that instill confidence in both businesses and customers, ensuring smooth and timely transactions.
In conclusion, Authorize.Net is widely adopted by businesses in various industries for its user-friendly interface, advanced security features, easy integration options, and versatility in accepting different types of payments. Whether used for home inspection services, eCommerce transactions, donation processing, or event management systems, Authorize.Net provides a secure and efficient payment processing solution that meets the needs of businesses big and small.
Reliability and Established Company: Many users have found Authorize.Net to be a reliable and established payment processing company. They appreciate the high data encryption security provided by the platform, which ensures the safety of their customers' information.
Smooth Workflow for Payment Processing: Users value the smooth workflow offered by Authorize.Net for authorizing, capturing, voiding, and refunding charges. They can easily carry out these actions through API calls or via the online dashboard, making it convenient and efficient for their businesses.
Free Add-On Features: The free add-on features provided by Authorize.Net are highly valued by users. These include fraud prevention filters, a simple checkout system, subscription/recurring billing options, and customer information storage. Users appreciate that these features enhance convenience and improve the overall customer experience.
Difficult Initial Setup: Many users have expressed frustration with the initial setup process of their Authorize.net account, finding it to be both difficult and time-consuming. They have encountered various challenges and obstacles during this stage, making it a cumbersome experience.
Inconsistent Processing Times: Numerous reviewers have reported experiencing inconsistent processing times while using Authorize.net. This inconsistency has caused delays and inconvenience in their payment processes, affecting the overall efficiency of their operations negatively.
Webhook Issues: A significant number of users have faced difficulties with webhooks not arriving consistently on Authorize.net. This inconsistency has posed challenges for them in terms of regenerating webhooks and maintaining smooth communication between different systems effectively.
Users highly recommend comparing other options before signing up for Authorize.net due to its monthly access fees and potential fees for early termination. They suggest considering other payment processing platforms that offer better APIs, more competitive pricing, and stronger customer support. According to users, these alternatives may provide a smoother integration experience and better meet the specific needs of businesses. Taking the time to explore different options can help ensure that you choose the most suitable payment processing solution for your organization.
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Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
April 27, 2022
Payment Gateway
Authorize.Net is one of the versatile solution for eCommerce solution. It is one of the oldest one which helps in both as payment gateway as well as card processing. Its helps us in automated recurring bill system, checkout process, managing customer information etc. It helps us build our virtual point of sale terminal. In our organization we used it for capturing cards and it is very easy to search customer transactions and reports.
- payment gateway
- multi currency
- anti fraud management
- checkout process
- card processing
- High price
- reporting
- separate merchant account requirement
- customer support
We use Authorize.Net in some of the eCommerce platforms we manage. Since we work with Magento, it's natively integrated with the system, saving us a lot of headaches in the integration process of a payment gateway (which is never easy). Its main purpose is, of course, to be the payment gateway for credit card online transactions.
- Very good integration in Magento
- International circuit (can accept credit card from different countries)
- Quick capture process compared to other gateways
- Their admin website could use a revamp
- Recurring payments are difficult to setup
- Fees are not the best in the market, but not the worst
So I was actually recommended to use this by a client! I was building a website for a local client, and normally use a WooCommerce and Stripe for my payment platform and processing, rather than Authorize.net. However, my client already had a payment processing company that handled their on-site retail sales, and that provider asked me to use Authorize.net to allow everything to run together smoothly, rather than having 2 separate payment companies. While my experience with Stripe is only via e-commerce gateways, I was impressed at how smoothly the implementation happened with Authorize.net - and my client has seemed very happy with everything working on one provider.
- Smooth implementation
- Good customer support (as per my client)
- Ease of use for customers
- Unfamiliarity as a contractor; although this was my first and only time implementing it, so it could just be that I'm not used to it
- Fees
- Universality; from what I've seen, services like Stripe and PayPal are compatible with more platforms.
March 30, 2022
Great for Collecting Donations Made via Phone
When our donors call in to make a donation, we use Authorize.Net to complete credit card transactions. In addition, donors who receive our annual report can send back a remittance envelope with their credit card information written on it, which we then use Authorize.Net to process. Lastly, we have fees for some of our services and have thought about using Authorize.Net to allow people to pay fees with a card instead of cash.
- Credit card authorization
- User friendly platform
- Phone payments
- Price to use
- Not integrated with our other platforms (website)
- We are unsure of the full range of services available to us
Authorize.Net helps us in accepting payments from our users in our e-commerce portal. They provide the best solutions in Online payments, Mobile payments, eCheck payments, Virtual point of sale. There different modes of payments facilities are best in the market and make them the first choice. The interface is very easy to integrate and works best. I highly recommend this.
- online payments
- Mobile payments
- ecommerce payments
- Should work more on website functionality
- Should provide ease in authorization
- Should work on customer support
March 24, 2022
Reliable... Once you get going!
I have a home inspection business and customers pay by credit card 90% of the time. Once an inspection is scheduled, an email is generated asking the customer to follow a link in order to sign an inspection agreement and make payment by credit or debit card. In my business, not taking a credit card is not an option, merely a matter of choosing which payment processing platform we choose to do business with.
- Reliable
- Established
- High data encryption security.
- Very difficult to establish account.
- Initial setup was time-consuming and not user friendly.
- Processing times are not consistent.
March 24, 2022
Authorize.Net for My Business
Authorize.Net is used as a gateway to other accounting systems in the company. Prior to that and in some occasions we use it to run credit cards directly though the system without having the physical card in hand. Authorize.Net "tells" us if there is an immediate issue with the credit card number, or if the transaction went through. A detailed report is emailed at the end of the day or next day.
- Stores credit card information in encrypted format
- Works great as a payment gateway to other systems, such as Wave
- Maintains a payment history
- Handles monthly repetitive transactions
- Can run transactions anytime I need to
- Good support system
- Could be easier to research payments
- I rarely have to call them. Maybe a checklist when you start using
- Integration could be simpler
March 24, 2022
Authnet - Reliable, Cheap, Secure
We use Authorize.Net as our payment processor for both our in-house bespoke ordering system, and for out online shopping cart in BigCommerce. It replaced another processor, Transaction Express. Authnet provides the features and security that we need while also maintaining a low overhead cost for our company. We haven't been able to beat their fee schedules with any alternatives yet. They've always been very reliable and easy to work with as well.
- Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
- Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
- Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
- Their webhooks that provide automated alerts on transactions, subscriptions, and other events are less than reliable. We had significant difficulty with them not arriving consistently, and when they are missed they can be very difficult to regenerate.
- It is probably more related to banking guidelines, but it can be frustrating when a customer pays up front for an item on backorder, and then has to cancel their order later. Depending on the length of time, Authnet may not allow the refund to be conducted to the card.
- I think this is also on the individual card issuer, but some of the errors for card declines are opaque. There are very transparent and specific errors available, but a lot of issuers just provide back a generic "please contact card issuer" instead of giving a reason for a decline.
March 24, 2022
Simpler and globally accepted
We used it as a corporate card for our expenses, mostly used for team lunches and business stuff. This is on a trial period for a few months.
- Monthly statements sent to emails for easy tracking
- Discrepencies are sorted out easily with any dispute on transactions or amounts.
- Very relaible customer service, as easy as calling, explaining and solution
- Monthly statements sent to emails for easy tracking
- Discrepancies are sorted out easily with any dispute on transactions or amounts.
- Very reliable customer service, as easy as calling, explaining and solution
March 23, 2022
Authorize.net allows you to have the service you want using the payment processor of your choice.
I use consult my clients to use Authorize.net to connect their payment processor to various interfaces including apps and websites.
- Authorize.net has a fairly seamless connection for a large variety of websites & apps
- Their virtual terminal is simple, but also fairly easy to use
- When working with a web designer, I've been told that Authorize.net is a little complicated to install.
With Authorize.net we can easily install a payment processing platform that can help capture credit card payments along with any additional data needed in a Wordpress website using a plugin for e-commerce or online payment forms. Is a good solution for online businesses that want to start accepting credit card payments with less hassle than other payment gateways.
- All payments are automatically sent straight into bank account almost instantly!
- Is a reliable and secure payment processing company with robust security protocols to help against chargebacks.
- It has very good compatibility with wordpress plugins such as woo-commerce or gravity forms.
- It lacks embedded HTML code for inserting payments forms in regular HTML websites.
- Authorize.net has a $25 monthly fee for their services which is a bit pricey.
- The dashboard doesn’t have the best user interface, making it difficult to navigate.
March 22, 2022
Authorize.net is a great payment gateway for small to medium sized pure play ecommerce retailers.
We currently use it as our main payment gateway for our eCommerce credit card transactions. Our eCommerce platform is the Magento/Adobe Commerce platform.
- We accept Visa, Mastercard, Discover, and American Express transactions on Adobe Commerce.
- We use Authorize.net's CIM (Customer Information Management) system to securely store customer credit cards for future orders.
- Authorize.net's APIs are relatively simple to integrate with other internal systems.
- We have multiple eCommerce and traditional retail channels. Authorize.net does not allow us to easily link the different accounts together.
- Authorize.net doesn't allow us to capture multiple times off of 1 authorization.
- Authorize.net's customer support is relatively basic.
March 22, 2022
Quick and Secure Credit Card Payment Solution
We use this solution to process credit card payments and assist us in selling gift cards at two of our shopping centers. This solution has made it easy and quickly process payments online. We needed a solution to process payments for selling American Express gift cards and completing the payment process.
- Quick processing of payments
- Easy to navigate portal for payments
- Secure payment portal
- It would be nice to have a more modern website for login
Our entire organization is currently utilizing Authorize.net. Our Chase bank representative set it up for us when we were looking for a new way to run credit cards. It may very well have many other capabilities, but receiving credit card payments is the only part of the website that we use. And it is convoluted and quite possibly the worst user-friendly option I have ever experienced.
- It does, in fact, run credit cards. And the fund do somehow end up in our account.
- You are able to customize what email notifications you receive both for individual transactions and end-of-day.
- The website is atrocious. I don't think any of the developers have ever actually used it.
- The credit card information it asks for is also difficult as it doesn't ask for the usual pieces of information but does ask for others that aren't usually required. But that may all be simple security settings and is simply irritating rather than an actual problem.
We use authorize.net to charge our clients for our services. When a company first becomes a client, they fill out a DocuSign, which has an integration with authorize.net. When they fill out our service agreement, there's also a separate section where they input their billing information directly into authorize.net so our team never sees it.<br><br>Later we can use authorize.net to automatically charge their cards for their payments. It's very secure and keeps us PCI compliant.
- Authorize.net is good for getting billing information and having it secured with a 3rd party. Most platforms allow them to pay but not for you to be able to charge the card later when needed.
- It has integrations with a lot of platforms and that is good.
- It allows you adjust security settings and a lot of important enterprise features.
- The interface is ugly and not intuitive.
- It makes you constantly change your passwords, although that is understandable.
May 22, 2021
Get Paid Securely and Easily
We use Authorize.Net as our payment gateway. Clients can use it to pay their invoices through an easy online integration but we also plug it into our eCommerce platforms. It allows us to be able to receive payments without having a physical card present. It also increases the security around credit card numbers because we're not having to take down the information.
- Security, anti-fraud features
- Flat rate pricing
- Customer service
- No long term contracts
- Multiple currency support
- The website could be a bit more user friendly.
- Some of the available options can be a little confusing at times.
October 18, 2019
Authorize.Net is a great processing platform with many benefits
Our accounts receivable department uses Authorize.Net to process credit card transactions. We have a different processor that we use for the majority of our transactions, but there are certain limitations with this other platform, so we use Authorize.Net as a supplementary service. One of the situations in which we use Authorize.Net is when a single transaction is for invoices on multiple accounts. With Authorize.Net it is easy to allocate the funds across different accounts. Authorize.Net also does not limit the dollar amount for transactions, which is very helpful for our high-billing customers.
- Authorize.Net is extremely secure. The advanced fraud detection suite is great at preventing chargebacks and fraudulent transactions.
- Authorize.Net processes transactions very quickly. The funds are deposited quickly as well.
- Authorize.Net does not limit the size of transactions.
- Authorize.Net can process transactions is many different currencies, which is especially helpful for a global company such as the one I work for.
- Authorize.Net is much more expensive than other services offering basically the same thing.
We used Authorize.Net in one of our big products as the main e-commerce payment gateway.
- Allows capturing credit card details in same page flow
- Quick processing
- Secure
- Outages
- High fees
- Interface is very outdated
February 27, 2018
A Secure, Solid Standard, Just a Bit Stodgy
We implement Authorize.net as a payment gateway in a variety of situations, but primarily for ecommerce sites. I work with it primarily in an implementation, customization, and troubleshooting capacity. Authorize.net provides a secure and lower-risk method of collecting payment information online. Using Authorize.net can reduce PCI compliancy concerns for websites and businesses, and provide a cost-effective means of secure payment processing.
- Security
- Customer Service
- Variety of Implementation methods, SDKs and APIs
- Testing Methodology
- User Interface
- Documentation
- Plug and play solutions
November 03, 2016
Authorize.Net Review
I used Authorize.net to complete development of the payment portal cycle using Authorize.net API and AngularJS modules. It was being used for a specific product that I was developing at Macate Corp. (through Innominds). Essentially, there’s no one out there setting up gateways at the same scale as Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time. They also provide e-check processing (even without a merchant account) for an extra fee.
- There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
- They also provide e-check processing (even without a merchant account) for an extra fee.
- I also like that you can use the AuthNet virtual terminal with a USB card reader.
- The lack of data portability is a big issue for me.
- Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
- Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Authorize.net was used to process and store donations taken through the company website for our non-profit organization. It was used primarily by our fundraising department, with support from the IT department. Authorize.net was used to collect one-time donations, as well as process recurring (monthly, quarterly, yearly) donations. Our organization also used Authorize.net to collect tuition payments for our in-person classes.
- Authorize.net does a great job of storing customer information in a simple, easy to find way. I could easily search for customers by name, email address, mailing address, or customer ID and find all previous payments they made.
- Authorize.net's customer support team was always helpful and quick to fix issues. Whenever I emailed and contacted them, I was confident that I would get a response that same day. They provide support through both email and live chat, which is great.
- I found Authorize.net to be competitively priced and even cheaper than many of its competitors. The fees were reasonable and in line with industry standards and there were no "hidden fees".
- Authorize.net's user interface is far below average and feels like it has not been updated since the early 2000s. It's difficult to find the needed tools. It takes a lot of training to get new users up to speed and using the platform. In general, Authorize.net is in need of a major site re-design.
- Authorize.net's Recurring Billing feature is unreliable. There is not a way to filter by time-frame (monthly, yearly, etc.) and canceling subscriptions is only possible one at a time. The platform would often duplicate customers instead of adding billing details to the already existing customer.
- Importing, exporting, and uploading content into Authorize.net is difficult. Content must be formatted in a very specific manner. Because of this, I do no recommend Athourize.net to anyone who has large amounts of data it wants to transfer to or from the platform.
I used Authorized.net's payment gateway service for an e-Commerce site with a nopCommerce framework. Before Authorized.net, I used FirstData payment gateway service until we found out that FirstData couldn't do address verification properly. Therefore, the team and I decided to switch to Authorize.net. Ever since, all the online payments are properly processed by Authorized.net and it has even prevented fraud with fake credit card payments. I integrated Authorized.net over a Microsoft .Net C# platform and the integration process was easy.
- It worked very well with Address Verification System which we needed the most for our online customers to validate credit card payments.
- As a technical lead, integration with Microsoft .Net platform is easy for both a sandbox and live environment. I appreciate Authorized.net for its sandbox environment and SDK to test. So I was able to prove the payment integration service to business users.
- PCI compliance is of utmost importantance for our eCommerce site, but we're not ready yet to implement the infrastructure. Authorized.net has the PCI compliance that we need.
- Authorized.net's administration web site UI is very primitive while a lot of web sites are adapting to a modern UI design.
- Sometime my business users don't know how to use Authorized.net's admin site to manage customer transactions. That's where the usability issues are.
- I know sandbox is for testing, but sometimes I couldn't test a few scenarios in a sandbox environment. I received a server error and process failed error message with my test credit card intermittently. It is really important for us to test all possible scenarios, and Authorized.net's sandbox is the only environment we can rely on.
July 22, 2016
Customer service done right
We use authorize.net to handle all of our credit card transactions. We have two accounts one for our inside sales group and another for our ecommerce transactions. This allows us to keep a tighter security on our ecommerce transactions while making it easier for our inside sales people to do business with our trusted clients.
- Easy to implement
- Great customer service
- Always informative and lets its user base know when there may be issues
- Uptime
- Fraud security
- Speed